Website Content - It's All About The Why?

Every week I get asked to look at business websites and tell the owners why they're not getting the results they want.

Copyright © Donohugh Magnus
http://www.autopilotkings.com

Some of these sites are straightforward brochures, others are e-commerce catalogs, and some are those direct-mail-style pitches reminiscent of old mail-order magazine subscription schemes ported-over to the Web. Some have incorporated do-it-yourself audio and video and some even had this media professionally produced; still the results stink. Why?

'The Close' Is Always Found In 'The Why'

Certainly part of the problem stems from a very narrow definition of what a website is: by casting your site in terms of a brochure, catalog, e-commerce-site, blog, or portal, you are falling into the trap of concentrating on 'The What' rather than on 'The Why'.

This focus on 'The What' is exacerbated by some search engine optimization techniques intended to drive traffic, not to brand product, sell services, or convert traffic into customers. Don't get me wrong, traffic is important, but converting that traffic into paying customers is more important. Even the best and brightness search engine optimizers will tell you that their job is to deliver traffic not orders - closing the deal is your job, and anybody who tells you that closing can be done by means of some automatic never-touched-by-human-hands method is just plain nuts.

What you want to be careful of is search engine tactics and second rate media that actually gets in the way of effectively delivering your marketing message, of telling your business story, of creating a memorable brand image, and above all of generating profitable business clients.

Web-video Is A Presentation Marketing Strategy

If you pay any attention to what's going on, you must be aware of the shift in Web-thinking and the acceptance of Web-video as a fundamental Web-marketing tool. But like most things, there is a right way and a whole bunch of wrong ways to do it.

Web-video is a presentation marketing strategy that's strength and power comes from its ability to overcome the Web's natural sterile, isolationist environment, by incorporating verbal and non-verbal human elements that effectively deliver bold, well-crafted memorable messages. Can a Web-video campaign cure everything that's wrong with your company, or even your sales departments deficiencies, of course not, but the right message based on 'The Why' using appropriate cost effective presentation techniques can position your business, brand your product, and generate sales leads.


Don't fool yourself: you and your sales staff have to close the sale. Do not expect to sit back and count your profits while your website runs your business by default. Automatic pilot may work for sites that sell commodity items and nationally branded merchandise backed by millions of dollars of advertising, but unless you fall into that category, it's time to get real.

A New Web Paradigm

Here's a new way of looking at your website and if you 'get it' you will be able to refashion your site and reinvent your business in a way that gets you remembered and initiates action by your target market:

Start thinking of your website as a stage and all the content on it as players you direct in order to deliver your message and tell your story in a memorable manner to a relevant audience.

So let's breakdown this Web-presentation model and analyze how it meets your marketing needs.

Your Website Is a Stage

Businesses who want to use their websites as a marketing vehicle have to get past thinking of them in terms of merely digital print media.

Just as damaging is the over-reliance on search optimization or IT technical solutions that have little or no relationship to marketing's primary goal of delivering a memorable message that initiates action on the part of the audience.

Knowing the age, sex and hat size of the last ten thousand visitors to your site may impress some but reams of statistical information on your visitors doesn't necessarily mean you know what that data means or how to use it effectively. In the same vain, tons of traffic generated by the latest SEO manipulation doesn't necessarily translate into business.

Start thinking of your website as a stage, a presentation and performance platform that allows your company to present your message to your audience in an entertaining, informative, and memorable manner.

Tell Your Story In A Memorable Manner

There are many ways to present what you do and why your audience should care but the most effective way is to deliver that information in a story format. When people come to your website they are putting you on trial, judging everything thing you present to see if it is relevant, convincing, and if it resonates with to their needs.

The article, "Evidence Evaluation in complex decision making," in the 'Journal of Personality and Social Psychology,' by Pennington and Hastie explains when prosecutors tell their version of events to a jury in story-format they are able to achieve a 78% conviction rate, whereas lawyers who do not use a story-format to communicate to juries only get a 31% guilty rate. When visitors come to your website they are putting you on trial for your Web-business life.


Memorable Communication Is All About The Performance

Effective communication begins with the campaign concept. If you don't have a well-defined, focused concept that deals with 'the why anybody should care factor' your communication will be muddy and irrelevant. Far too many marketing campaigns try to do too much, and in an effort to get your money's worth say everything and anything that comes to mind. Unfortunately, all you're really doing is confusing people and your core message never gets heard, let alone understood or remembered.

You need professional presenters who know how to use both verbal and non-verbal performance to get your message across, and of course you've got to give the presenters a script that is well written, entertaining, and informative.

Professional actors and voice-over talent bring infinite subtlety, nuance, and meaning to cleverly written scripts. Add sound effects, custom signature music and a few post-production enhancements and you have a memorable presentation.

What you don't need is complicated sets, props, and locations that increase the cost of production. The Web is not television, and there is no need to absorb inflated expenses based on ad agency cost-plus-pricing fees that bare little relation to effectiveness.

Expensive movie-style productions are just not necessary and lose their impact when delivered in relatively small Web-friendly formats that need to be easily integrated with additional collateral material used to present more details and to answer frequently asked questions.

Last But Not Least

We can learn a lot from children, not the least of which is their relentless quest for the answer to 'The Why' of things. We often forget that this is the central issue in our lives, and it is only after we've been told by parents, teachers, bosses and numerous other authority figures to shut-up and do what we're told, that we sublimate this need and replace it with the far less meaningful and convincing 'What.'

But if we as marketers can put our faith in delivering 'The Why' using the most people-friendly techniques of verbal and non-verbal digital communication, then we will have learned how to present a convincing memorable Web-marketing presentation.



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google Gravity Business

Earn Extra Cash On The Internet

Top 5 Ways To
Benefit From Universal Search

What is Universal Search and Why Should You Care?

Copyright © Donohugh Magnus
http://www.autopilotkings.com/

Universal Search combines all the information within its Vertical engines/databases into one index to serve a single set of SERPs (Search Engine Results Pages).

An example of Vertical engines/databases are Google News, Google Video, Google Images etc.

What this means is when you go to www.google.com, (their most highly trafficked domain) and do a search, rather than just getting websites from their main index, you will also get results from the News, Images, Video, etc databases as well. It is a more comprehensive results page.

Google Vice President of Search Products and User Experience Marissa Mayer said the company's goal for universal search is to create "a seamless, integrated experience to get users the best answers."

Sometimes the information you are looking for is best delivered by video, or images or a news story. Currently, you would have to search each of the Vertical engines/databases to get all the information. Google is planning to integrate it into one search engine.

As a searcher this means easier access to various forms of information with only one search. It seems like a good thing, as long as the results are easily organized on the page. It could mean more scrolling to get to the different areas of results, depending how they lay it out.


What To Do and Why

Changes with the search engines can sometimes be confusing. There is a lot of information to evaluate and some decisions to be made. Before you decide anything, you need to understand what your options are.

If your site isn't already properly optimized for organic rankings, that would be the place to start. You want to make sure you have clean, search engine friendly code and a solid foundation, as well as on-page optimization. This would be the starting point, without this in place you have no hope of competing in the engines - with or without Universal Search.


If your site is already properly and aggressively optimized, then you are in good shape to build on that and benefit from Universal Search.

Since Universal Search will take information from the Verticals (like images, press releases, videos, audios, Blog postings, etc) you want to make sure that you have some exposure in each of those areas.

Imagine someone does a search for what you have to offer, and in the Universal Search results your webpage comes up. In the same search your competitor's site comes up PLUS your competitor has video, images and Blog posts as well. A searcher is more likely to click on your competitor's site since more of the total number of results that come up will belong to your competitor.

The other factor is the layout of the results page. We don't know yet how it will play out. If Google mixes all the results together (ex: videos, web pages, Blog posts, images, etc all come up intermingled) that creates one scenario. It means you aren't competing apples to apples for the top spot. It could be video in the 1st position and you are hoping to get your web pages ranked in the 1st position.

Another way of delivering the results would be to group them by category. They could líst all the Blog results, then all the video results under that, and then all the image results under that, etc.

If that is the case, you want to have something listed in each category section because if you happen to have a ranking in the last category section but nothing higher on the page, you are not likely to get a click.

What you really need to do in addition to adding content and optimizing your site, is also focus on getting something in the other Verticals.

Top 5 Ways To Participate in Universal Search

1. Google Image Search: It has always been a good idea to use images on your site for illustrating your products and services. Now customers can find your site via Google Image Search. Optimize your images with descriptive, keyword-rich file names and ALT tags. Use accurate descriptions of your image files for the benefit of those who might need to view the site in text only format.

2. Google Video (beta): Use descriptive, keyword-rich file names for your video files. Also create a keyword-rich title tag, description tag, and video site map.

3. Google News: Submit your press releases for display as news, and also as a new content page on your site.

4. Google Maps: AKA Google Local - this has been included in Google search results for a while. Give your site a local presence through the Google Maps Local Business Center where local businesses can get a free basic listing to extend their reach in the SERPs.

5. Google Blog Search (beta): Use social media and Blog engines to drive traffic to the site. Submit to the Google Blog search and have your Blog help boost you in the new world of Universal Search.

With a better understanding of the options, it becomes clear that in order to boost your exposure in the search engines and get new traffic you need to be proactive in anticipation of these Universal Search changes. Don't wait until it is too late and you are scrambling to catch up.

google engines Business

How to get Google Sitelinks for your website

Many webmasters wonder how they can make Google display additional Sitelinks for their websites. What exactly are Sitelinks, how can you get them and are they worth the effort?

What are Google Sitelinks?

Google Sitelinks are a collection of links that appears below the result of a website. These additional links link to main pages of the website. They are randomly and automatically chosen by Google's algorithm.

As an example, here are the sitelinks that you get for HP.com when you search for "HP":

Sitelinks only appear for general search terms. You'll get Sitelinks if you search for "HP" but you won't get Sitelinks if you search for a term like "HP printer supplies". Sitelinks show up most often for searches on brand names.

Which links does Google use for the Sitelinks?

Google seems to use the first level links on a website for the Sitelinks. That means that all links that are not present on the homepage of your site won't be used as Sitelinks.

The links should be descriptive text links or image links with a descriptive IMG ALT attribute. JavaScript or Flash links are not considered for Sitelinks. Google uses 2 to 8 links for the Sitelinks of a website. Unfortunately, it's unclear how Google assigns the number of links to each website.

The text that is used for the Sitelinks can be the text that are used for the link (anchor text) on the homepage or the title of the linked page. It seems that Google prefers links that appear at the top of a web page.

How can you get Sitelinks for your website?

Unfortunately, there is nothing certain about Google's Sitelinks. The following factors seem to influence whether Google displays Sitelinks or not:

Your website must have a stable #1 ranking for the searched keyword. Other websites don't seem to get Sitelinks.


Your website must be at least 2 years old. It seems that younger websites don't get Sitelinks.


The number of searches and the number of clicks that your website gets for a certain keyword seem to be considered. Keywords that aren't searched often enough don't get Sitelinks. It also seems that your website has to get many clicks for the searched keyword.


The number of links that point to your website with the searched keyword as the anchor text seem to influence the creation of Sitelinks. Sitelinks only seem to appear for the main keywords of a website, not for all keywords for which a website is listed.
If your website meets these criteria Google might assign Sitelinks to your website for your most important keywords.

Sitelinks can be a nice addition for searches for general keywords but they usually won't appear for searches that consist of two to four words. These words are the most important keywords for website promotion and search engine optimization.

People who search for multiple word keywords are more likely to purchase goods or services than people using fewer words (source: Oneupweb Research).


sitelinks Google optimization

10 Sizzling Ways To Ignite Your Profits

10 Sizzling Ways To Ignite Your Profits

1. Create a memorable logo and slogan to brand
your business on the internet. When they see your
slogan or logo it will remind them of your business.

2. Multiply your marketing all over the internet by
creating free bonuses for other business' products.
You just include your ad somewhere on the bonus.

3. Offer to buy advertising space inside electronic
products like ebooks, software, subscription sites,
etc. It will be cheaper than print insert ads.

4. Increase your sales by adjusting your product
or service to attract other target audiences. This
may mean redesigning or adding on to it.

5. Test the prices of your product or service. You
may increase the perceived value by raising your
price and a lower price may decrease your sales.

6. Use your product's features to support all of your
benefits. Just because benefits are more important,
don't forget to list the features.

7. Market yourself or business as an expert. Most
people have been told throughout their life to trust
and respect the authoritative figures in society.

8. Train yourself and your employees to be polite
to all your customers, even if they're shouting Solve
their problem quickly and it may even turn into a sale.

9. Give your visitors a good impression when they
first visit your web site. Don't make the first thing
they see at the top of your home page a banner ad.

10. Join online business associations. Most will give
you a membership graphic to put on your web site
which will give your business extra credibility.



Tags: benefits Marketing Associations