Small business resolutions for 2008

Small business resolutions for 2008

It's that time of year again when we make resolutions in our personal lives that help guide us into the New Year.

Hopefully, for most of us, we'll follow through and achieve all of our resolutions - even if we do fall off the wagon once or twice.

As a small business owner, this is also the perfect time of year to make a list of resolutions of things you can do to help grow your business in the coming year. Think of it as reinforcing your business plan - or in some cases, rewriting your business plan to take advantage of new opportunities.

Let's take a look at five resolutions that you can make for 2008 to grow and solidify your business.

Resolution #1: Backup your data.
Backup, Backup, Backup. What would happen to your business come tomorrow if you woke up and found out that your computer with all your finances, customer information and invoices had died? All too often small businesses don't back up their data and as a result their computer turns into a ticking time bomb. In 2008 resolve to make better use of backup software and other technology that helps keep you protected from the failure that will happen sooner or later. Take advantage of new technology that allows for automatic, off-site backups that protect you even further by storing your critical data at another location. Most of these packages are available for a nominal fee and are worth their weight in gold when disaster strikes.

Resolution #2: Invest in customer relationship software.
Turn your customer data into something you can use to help you grow your business. So many companies store their customer data in spreadsheets or in files scattered across the office. Customer Relationship Management software (CRM is the industry slang) helps you manage your customer relationships and track not only their orders but also their interaction with you via phone, e-mail or other means. With a few clicks you can find out who your most valuable customers are, which ones are consuming large amounts of your time and which ones are prospects for growth in the upcoming year. There are many packages on the market that can help you with this, ranging from off-the-shelf varieties that can suit most business needs and are available at your local office supply store to fully customizable one from big vendors such as Microsoft and Oracle. Take some time this New Year to read up more on CRM software and learn how it can be a valuable tool in managing your customers and your business.

Resolution #3: To Read More Click Here



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